Shipping policy
Shipping policy
At RV ORNAMENTS , we are committed to delivering your 925 silver jewelry safely and in a timely manner. This Shipping Policy explains how orders are processed, shipped, and delivered when you purchase from our website.
By placing an order with us, you agree to the terms outlined in this Shipping Policy.
Order Processing
All orders are processed after successful payment confirmation. Orders are typically processed within 1–3 business days, excluding Sundays and public holidays.
Orders placed after business hours or on holidays will be processed on the next working day. Processing time does not include shipping or delivery time.
Shipping Locations
Currently, RV ORNAMENTS ships within India. We do not offer international shipping at this time unless explicitly stated on the website.
Delivery availability may vary depending on the customer’s location and courier service coverage.
Shipping Methods & Courier Partners
We work with reliable third-party courier and logistics partners to ensure safe and secure delivery of your orders. Shipping methods and courier partners may vary based on location, serviceability, and order value.
Once an order is shipped, tracking details will be shared via email or SMS, where applicable.
Estimated Delivery Time
Estimated delivery timelines may vary based on destination and courier service. In most cases, deliveries are completed within 3–7 business days after dispatch.
Delivery timelines are estimates only and may be affected by factors beyond our control, including courier delays, weather conditions, regional restrictions, or operational issues.
Shipping Charges
Shipping charges, if applicable, will be clearly displayed at checkout before payment. Any applicable shipping fees are non-refundable, except in cases where the return is due to an error or defect on our part.
Delivery Attempts & Customer Responsibility
Courier partners usually make multiple delivery attempts. If delivery fails due to incorrect address, unreachable contact number, customer unavailability, or refusal to accept delivery, the order may be returned to us.
In such cases, re-shipping may incur additional charges, or the order may be cancelled in accordance with our Refund & Cancellation Policy.
Customers are responsible for providing accurate and complete shipping information at the time of placing the order.
Damaged, Lost, or Missing Shipments
While we take all reasonable precautions to ensure safe delivery, RV ORNAMENTS is not responsible for delays, damage, or loss caused by courier partners after dispatch.
If your order arrives damaged, incomplete, or appears to be tampered with, you must notify us within 48 hours of delivery along with clear images or videos of the package and product. Claims raised after this period may not be accepted.
Undeliverable or Returned Shipments
If an order is returned to us due to failed delivery attempts, incorrect address, or customer refusal, the customer may be responsible for additional shipping or handling charges.
Refunds, if applicable, will be processed in accordance with our Refund & Cancellation Policy after deducting any non-recoverable shipping or handling costs.
Changes to This Shipping Policy
RV ORNAMENTS reserves the right to update or modify this Shipping Policy at any time. Any changes will be effective immediately upon posting on the website.
Continued use of the website after changes are made constitutes acceptance of the updated policy.
Contact Information
If you have any questions regarding shipping, delivery, or order tracking, please contact us at:
RV ORNAMENTS
Email: rivadhy.com@gmail.com
Address: Surat, Gujarat, India